Privacy Policy

This Privacy Policy (“Policy”) outlines NEW FORTUNE FINANCIAL SERVICES (PRIVATE) LIMITED (“LoanYaar”, “we” or “us”) practice in relation to the storage, use, processing, and disclosure of personal data that you have chosen to share with us when you access our website https://www.loanyaarapp.com and mobile application “LoanYaar” (collectively, the “Platform”), or personal data that we may have access to in relation to your use of the Services.

At LoanYaar, we are committed to protecting your personal data and respecting your privacy. Please read the following terms of the Policy carefully to understand our practices regarding your personal data and how we will treat it. This policy sets out the basis on which any personal data we collect from you, we collect about you, or that you provide to us, will be processed by us.

1. THE DATA WE COLLECT ABOUT YOU

We collect, use, and process various types of personal data to provide our services. The data we collect includes:

  • Location Data: Approximate location data based on your device.
  • SMS Data: We collect SMS data for verification and fraud prevention.
  • Camera Data: We may access your device's camera for identity verification purposes.

If we collect any other types of personal data that are not listed here, we will explicitly inform you, and you may choose whether or not to provide it.

2. Data Collection Methods

We collect personal data through the following methods:

  • Information you provide directly: This includes data you share when creating an account, communicating with us (via email, chat, etc.), or using certain features on the platform. We store a record of your interactions to improve the service.
  • Data shared by authorized third parties: This includes information that you authorize merchants, service providers, or suppliers to share with us when you use their services through our platform.
  • Automated Data: Each time you interact with our platform or use our services, we automatically collect device and usage data via cookies or similar technologies.
  • Third-Party Data: We may also receive personal data from third-party services such as analytics providers, advertising networks, and publicly available sources.

3. Data Usage and Sharing

We use your personal data primarily to deliver our services and comply with legal obligations. Your data may also be shared with third parties for the following purposes:

  • To provide you with features and services within the platform.
  • To contact you for marketing purposes, if you’ve consented to receive such communications.
  • For operational needs, including data storage, payment processing, and marketing.

We may also share your data with our affiliates, partners, or service providers who help us operate our platform and provide services to you.

4. HOW WE USE YOUR DATA

We may use the personal data we collect about you for the following purposes:

  • To provide, maintain, and improve our Services: We use your data to deliver the services you request and to ensure our platform works as intended.
  • To communicate with you: We may use your contact information to send you important notifications, service updates, and promotional communications (if you’ve opted in).
  • For customer support: We may use your data to respond to your inquiries, resolve issues, or provide technical assistance.
  • To comply with legal obligations: We may use your personal data when necessary to comply with applicable laws and regulations, including tax and regulatory requirements.
  • To personalize your experience: We may analyze your preferences and behavior to tailor the services we offer you and provide relevant recommendations.
  • For fraud prevention and security: We may use your data to monitor and detect fraudulent activities or security threats.

5. HOW WE DISCLOSE YOUR DATA

We may disclose your personal data to third parties in the following circumstances:

  • Service Providers: We may share your data with third-party vendors, contractors, and other service providers who perform functions on our behalf, such as payment processing, analytics, and customer support.
  • Affiliates and Partners: We may share your personal data with our affiliates, subsidiaries, or business partners to provide services to you and improve our platform.
  • Legal Requirements: We may disclose your data if required to do so by law or in response to valid legal processes, such as a subpoena, court order, or government investigation.
  • Business Transactions: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of the transaction.
  • With Your Consent: We may share your data with third parties if you give us explicit consent to do so.

6. DATA RETENTION

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required by law. Once the data is no longer needed, we will securely delete or anonymize it to prevent unauthorized access.

7. YOUR RIGHTS AND CHOICES

You have the following rights regarding your personal data:

  • Access and Update: You have the right to request access to the personal data we hold about you and to update or correct any inaccurate information.
  • Deletion: You have the right to request that we delete your personal data, subject to legal obligations or legitimate business interests.
  • Opt-Out of Marketing Communications: You can opt out of receiving marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
  • Withdraw Consent: If we rely on your consent to process your personal data, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us using the contact information provided below.

8. SECURITY OF YOUR DATA

We take the security of your personal data seriously and use a variety of technical, organizational, and physical measures to protect it from unauthorized access, loss, or misuse. However, no method of data transmission or storage is 100% secure, and we cannot guarantee the absolute security of your data.

9. THIRD-PARTY LINKS AND SERVICES

Our Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites or services, and we encourage you to review their privacy policies before providing any personal information.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on our Platform with the effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

11. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

NEW FORTUNE FINANCIAL SERVICES (PRIVATE) LIMITED

Email: support@loanyaarapp.com